NewVoiceMedia named a Strong Performer in 2018 Cloud Contact Centre vendor evaluation

LONDON, October 4, 2018 – NewVoiceMedia, a leading global provider of cloud contact centre and inside sales solutions, has been positioned as a Strong Performer in The Forrester Wave™: Cloud Contact Centers, Q3 2018.The Forrester Wave™ follows a methodology that involves screening vendors, detailed questionnaires and customer reference checks. Vendors were evaluated against 32 criteria based on their offering, strategy and market presence. NewVoiceMedia was recognised for its strong Salesforce integrations, inbound and outbound capabilities…

Source: RealWire
Source: realwire
NewVoiceMedia named a Strong Performer in 2018 Cloud Contact Centre vendor evaluation